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Privacy Policy

THE HILL GYPSY

The Hill Gypsy, and its affiliates make up a global travel services company that serves corporate and individual client travel needs through various travel related offerings and services. The Hill Gypsy is committed to maintaining the privacy of personal information that you provide to us when using The Hill Gypsy web site. This privacy statement also does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to www.thehillgypsy.com Website.

INTRODUCTION PART

As a registered member of the Website and/or as a visitor (if applicable and as the case may be), you will be entitled to savings and benefits on airfares, hotel reservations, holiday packages and car rentals, among other travel services. In addition, look forward to receiving monthly newsletters and exclusive promotions offering special deals. That’s why we have provided this Privacy Policy, which sets forth our policies regarding the collection, use and protection of the Personal Information of those using or visiting the Website

1. INFORMATION WE COLLECT

We collect Personal Data about you when you use our Site(s) or in providing our Services to you. “Personal Data” consists of any information that relates to you and/or information from which you can be identified, directly or indirectly. For example, information which identifies you may consist of your name, address, telephone number, photographs, location data, an online identifier (e.g. cookies identifiers and your IP address) or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.

A) COLLECTION OF PERSONAL INFORMATION

We may collect different types of Personal Data: “Technical Information” and “Personal Information.” Your Personal Information, and that of your travel companions, is provided to us either directly by you or through an employer or travel sponsor (as the case may be), in order to provide you with the Services you have requested and typically consists of your full legal name, email address, mailing address, telephone number and credit card number or other payment information. We may also collect other Personal Information in order to assist you with your travel plans, including but not limited to, passport number, driver’s license or other government-issued identification number, date of birth, gender, arrival and departure locations and times, airline, hotel or car rental frequent loyalty numbers, known traveler and global entry number, and other related travel information.

We may also collect information about your location when you use certain of our services, particularly certain apps.  Such apps collect location data to display the real-time risk alerts and personalized assistance notification features, even when the app is closed and not in use. The types of location data we collect depend in part on your device and account settings. You can change this later by going to the device settings.

B) COLLECTION OF TECHNICAL INFORMATION

Information We Collect Through Automatic Data Collection Technologies

We collect other information “Technical Information”, such as your IP address, search terms, and site pages you visit while on our Site, whenever you visit our Site, use our services, or view our online advertisements. The technologies we use for this automatic data collection may include cookies and log data.

Whenever you use a website, mobile application, or other internet service, certain information is created and retained by the website or application. This happens with our Site as well. We collect Technical Information when you use our Site, or information that has been made anonymous, such as:

  • Log data: Our servers automatically record information when you use our Site, such as your IP address, the type of browser you are using and its settings, the third party website you visited immediately prior to accessing our Site, the operating system you are using, the domain name of your Internet service provider, the search terms you use on our Site, the specific Site pages you visit, type of product selected, the brand, order, and product identifications, and the duration of your visits.
  • Cookie data: A “cookie” is data that a website server stores on your computer. Cookies enable websites to recognize your computer and to “remember” your entries as you move from page to page, or even when you revisit the site from time to time using the same computer.

We may also collect information pertinent to the marketing of our products and services. This information may include marketing channels, User Market IDs (CenterPoint, TNMP, etc.), Site brands and product names, contract terms, financial information and other information.

We collect and analyze this Technical Information to measure the number of visitors to the different sections of our Site, to evaluate how visitors use our Site and to provide you with advertisements that are relevant and useful to you, unless you have told us not to. We also use the information we collect to understand customer needs and trends, to carry out targeted promotional activities, and to generally help us make our Site more useful to visitors.

We may use your Site data by itself or aggregate it with similar information we have obtained from others. We may share your Site data with our affiliates and other third parties to achieve these objectives.

We reserve the right to use Internet Protocol (IP) addresses to identify a visitor when we feel it is necessary to enforce compliance with our Site’s terms and conditions, or to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Site, or other users; or (d) in an emergency to protect the health and safety of our Site’s users or the general public.

2. HOW WE USE YOUR PERSONAL INFORMATION

If you are a customer, an agent, an employee, or a job applicant, the Personal Information we hold and use is necessary for the performance of the services or independent contractor agreement or other agreement to which you are a party or to perform the services you have otherwise requested.

If you are a prospective customer, the Personal Information we collect and use is necessary for our legitimate interest in providing you with information about the services we offer, and about which you have expressed an interest or that we believe will be of benefit to you. Where appropriate, we will obtain your consent at the time we communicate with you.

In some cases, our purpose for collecting the information is because you have expressly consented to our collection and use of your Personal Information.

We collect your Personal Information for a variety of reasons. You may provide the information to us directly, or through a tool or product provided by us or another company to your employer (in the case of our business clients). We collect your Personal Information, such as name, address, email address, phone number, and credit card information in order to provide the services you have requested. Other examples of Personal Information that we collect include:

  • From employment applicants, we or our service provider will collect contact and identification information, such as name, address, telephone number, e-mail address, date and place of birth, driver’s license number and employment history information;
  • From travel customers, we may also request information such as your passport and known traveler information, vendor loyalty programs, and other information as deemed necessary by the service provider to fulfill your request, to permit us to provide other ancillary travel services to you and to manage your travel experience.; and
  • From business customers, customer relationship information, such as business contact information.

We use the Personal Information we have collected to allow us to evaluate your employment application, to provide the products and services you have chosen, process payments, or to manage and develop our business and operations, including:

  • Establishing, managing and terminating business relations with you;
  • Reviewing the products and services that we provide to you;
  • Informing you of our products and services other than those that you have specifically requested;
  • Informing you of products and services carefully selected third parties may wish to offer you;
  • Responding to your comments or requests for information;
  • Investigating and preventing fraudulent activities, unauthorized access to the services and other illegal activities;
  • Protecting us against error, fraud, theft, and damage to our goods and property;
  • Enabling us to comply with applicable law or regulatory requirements;
  • For any other purposes about which we notify customers and users; and
  • For any other reasonable business purpose to which you consent.

If you send us an email with questions or comments, we may use your email address to respond to your questions or comments, and we may save your questions or comments for future reference. We may email you when:

  • You have applied for employment with us;
  • You request information about or from us;
  • It relates to purchases you have made from us (e.g., product updates, customer support, etc.);
  • You consented to being contacted by email for a particular purpose;
  • We are sending you information about our other products and services, offers, promotions and our newsletters, if this is in accordance with your marketing preferences. However, you will always be able to opt-out of such communications at any time.

This Privacy Policy explains the following:

When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make any purchase or sign up for one of our e-mail newsletters or other services as described below:

Making a Purchase In order to purchase travel and/or related services through our Website, you must provide us with certain Personal Information such as your name, credit card number and expiration date, credit card billing address, telephone number, e – mail address and the name or names of the person(s) traveling (if not you). We may also ask you for other Personal Information, such as your frequent traveller numbers. We require this information to process, fulfill and confirm your reservations and transactions and keep you informed of each transaction’s status. If you are making a reservation for one or more travellers other than yourself, you must confirm and represent that each of these other travellers have agreed, in advance, that you may disclose their Personal Information to us.

Member Registration

If you choose to become a registered member of Website, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including but not limited to:

  •  Personal identification
  •  To complete air, hotel, car, and other reservations
  •  To allow us to contact you for customer service purposes, if required
  •  To make product or other improvements to our site. In addition, we need your e – mail address to confirm your new member registration and each reservation you transact on our Website. As a Website member you will also occasionally receive updates from us about fare sales in your area, special offers, new thehillgypsy.com services, and other noteworthy items. However, you may choose at any time to no longer receive these types of e – mail messages.

Cookies

We employ cookie technology to help visitors and customers move faster through our site. When you sign on to our Web site or take advantage of several key features, we may pass cookies to your computer. A cookie is a string of information that is sent by a Web site and stored on your hard drive or temporarily in your computer’s memory.

Security

The personally identifiable information we collect about you is stored in limited access servers. We will maintain safeguards to protect the security of these servers and your personally identifiable information.

Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing https://www.journeytours.com and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Policy Modifications

We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Comments and Questions

If you have any questions, comments or concerns about our Privacy Policy, please contact us.